Privacy Policy

1. Information We Collect

We collect only the information necessary to provide cross-border procurement services:

1. Account Information: When you register, we collect your company name, contact name, email address, phone number, and country/region.
2. Usage Information: We automatically collect browsing history, search preferences and order progress to optimize vehicle recommendations and procurement coordination.
3. Device Information: IP address, device model, OS version, browser type, and language settings for security and multi-language support.
4. Verification Documents: When onboarding as a dealer, you provide business licenses, export qualification certificates, and other corporate documents for supplier tiering and compliance review.

2. How We Use Information

We use collected information for the following purposes:

1. Vehicle Matching & Recommendations: Recommend export-ready vehicles and suppliers based on your search preferences and target markets.
2. Procurement Coordination & Order Management: Support quote communication, order tracking, and delivery confirmation.
3. Platform Operations & Security: Identity verification, fraud detection, access risk control, and system stability monitoring.
4. Compliance & Legal: Export compliance review and data retention as required by applicable laws and regulations.

3. Information Storage & Protection

We employ industry-standard TLS 1.3 encryption, access controls, data masking, and regular security audits to protect your information. Your data is stored on secure servers located in China. We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

4. Information Sharing & Disclosure

We may share your information with third parties in the following circumstances:

1. With Your Consent: When you initiate an order, necessary business information is shared with the relevant supplier.
2. Service Providers: We share necessary information with technical partners providing cloud storage, data analytics, and customer support, requiring them to maintain equivalent confidentiality standards.
3. Legal Requirements: Disclosure required by law, judicial process, or government authorities.
4. We do not sell, rent, or otherwise share your personal information with third parties for their independent marketing purposes.

5. Your Rights

You have the following rights regarding your personal information:

1. Right of Access: You may review the personal information we hold about you.
2. Right of Rectification: You may update or correct inaccurate personal information.
3. Right of Erasure: You may request deletion of your personal information where permitted by law.
4. Right of Data Portability: You may request an export of your data in a portable format.
5. Right to Withdraw Consent: You may withdraw your consent at any time.

6. Cookies & Similar Technologies

We use essential cookies to maintain session state, remember language preferences, and provide basic security functions. Analytics cookies are enabled only with your consent. You can manage cookie preferences in your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time. For material changes, we will notify you via platform announcement, email, or other appropriate means. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

• Email: amy@zhixingautotrde.com
• Address: Youjing Science Park, Hangzhou, China